Cours disponibles

I’m Glad You Asked

This 1 hour instructor-led course is designed to identify areas of potential interest that may curr...

Certified Field Trainer - Starting Line 2023

Learn the core competencies to be successful: Coaching, Mentoring and Training.

Bloodborne Pathogens

This course is for those who are at risk for on the job exposure to blood and other bodily fluids in...

Hazard Communication Chemical Labeling

Knowledge acquired during this course will help Team Members have information about the chemicals be...

Safety in the Workplace

The importance of safety training extends beyond a worker's introduction to the job. It also encompa...

Sexual Harassment Prevention (Manager)

The following levels should complete the Manager version of the new Sexual Harassment Prevention i...

Non-Manager Sexual Harassment Prevention (Annual Compliance Training)

This is the Non-Manager version of the new Sexual Harassment Prevention in the Hospitality Industry...

Ready Mindset

This 1 hour instructor-led course is designed to identify strategies for maintaining a positive atti...

Zero Defects - Instructor Led Training

This course is designed to teach students the fundamental knowledge of the Zero Defects Program

Excursion Training for Front Desk & Activity Team Members

This course is designed to educate our partner team members on new updates to our Excursion progra...

Proactive

This 60 minute instructor-led course is designed to discuss the “We are Proactive” principle of ...

WOW Team Member Loyalty

This course will:Explain WOW Team Member Loyalty and identify the four tiers of rewards Desc...

Committed to Recovery

This course is designed to teach students the fundamental knowledge of the service program. 

HotSOS Mobile Device Review II

This class will review how to properly complete a Five Star Inspection, an RPM order, and how to man...

HotSOS Mobile Device Review I

This class will review how to Create, Accept, Start, Stop, and Complete Service Orders, send messag...

HotSOS PC Administration Review

This class will review how to manage team members’ HotSOS accounts, and assign employees to teams...

CPR Hands - Only

The purpose of the American Red Cross Hands-Only CPR course is to teach Team Members how to perfor...

Proactive Accountability

This in person training will review the benefits of a proactive mindset and how to produce effective...

HotSOS PC - Back Of House Review

This class will review how to create new service orders, the issue list and types, send messages, a...

HotSOS PC - Front Of House Review

This class will review how to create new service orders, the issue list and types, send messages, g...

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