Available courses

HotSOS PC - Front Of House Review

This class will review how to create new service orders, the issue list and types, send messages, g...

HotSOS PC - Back Of House Review

This class will review how to create new service orders, the issue list and types, send messages, a...

HotSOS PC Administration Review

This class will review how to manage team members’ HotSOS accounts, and assign employees to teams...

HotSOS Mobile Device Review I

This class will review how to Create, Accept, Start, Stop, and Complete Service Orders, send messag...

HotSOS Mobile Device Review II

This class will review how to properly complete a Five Star Inspection, an RPM order, and how to man...

World of Westgate Loyalty Program

This course explains the basics of the World of Westgate (WOW) Loyalty Program  

Bloodborne Pathogens

This course is for those who are at risk for on the job exposure to blood and other bodily fluids in...

Hazard Communication Chemical Labeling

Knowledge acquired during this course will help Team Members have information about the chemicals be...

Safety in the Workplace

The importance of safety training extends beyond a worker's introduction to the job. It also encompa...

Sexual Harassment Prevention (Manager)

The following levels should complete the Manager version of the new Sexual Harassment Prevention i...

Non-Manager Sexual Harassment Prevention (Annual Compliance Training)

This is the Non-Manager version of the new Sexual Harassment Prevention in the Hospitality Industry...

HotSOS Reports Review

This class will review how to run and read the Top 10 HotSOS Reports

Service from the Heart - Team Member

This course is designed to teach students the fundamental knowledge of the service program. 

Service From the Heart - Leader

This course is designed to explore the new service foundations and how to implement them at a lead...

Vacationland

This instructor led course is designed to help participants recognize their impact on the vacat...

From Stress to Best

This instructor-led course is designed to encourage participants to recognize, cope with, combat, an...

When Actions Follow Heart: Empathy Through Actions

This instructor led course is designed to help Westgate Team Members have a better understanding of...

Active Shooter

This course is designed to teach managers what to do in an active shooter incident. 

Convierta una Transacción en una Interacción

Este curso está diseñado para preparar a los participantes sobre cómo convertir su transacción...

Safe Food Handler Training

In this course, participants will learn how to properly and safely handle food.