All Medallia related training will be listed here

In this instructor-led class, you will learn how to evaluate the data in your resorts Medallia reports and  turn them into action plans that identify key stakeholders, determine risks while considering your budget.  You will also learn to personalize your filter sets to find your required data. 

To attend this training you will need to have successfully completed the prerequisite courses, "Getting Started with Medallia" and "Beyond the Dashboard".

Learn to navigate Medallia, understand the terminology and daily tasks.

In this course you will dive deeper into using filters in Medallia to pull data specific to your resort.  You also will learn how to respond to comments from customers to close the feedback loop.

Your Morning Cup of Coffee is a short course on the Medallia activities you should perform every morning before you start your day.