All the courses associated with the Supervisory Skill Builder Program are listed here including the pre and post assessments for IN PERSON facilitation for all team members NOT in corporate.

This course will help leaders to identify and begin to develop leadership traits. Know the difference between personal and positional power. Understand the difference styles of leadership and when each is best used. Know what assertive behavior is and how to act assertively. Understand how to value and connect with all your employees and guests.

Course Activities:

        • Effective/ineffective leadership
        • Leadership traits
        • Key diversity terms
        • Influencing analysis
        • Autocratic, bureaucratic, Laissez-Faire, and Democratic leadership exercises
        • Varying leadership style exercise
        • Passive, aggressive, and assertive personality exercises
        • ASERT exercise